Terms of Service
These terms govern your use of www.dtf.technology and any purchases you make from DTF Printing Technology ("we", "us", "our"). By placing an order or using our website, you agree to these terms. Please read them carefully.
About Us
DTF Printing Technology is a UK-based business specialising in Direct to Film (DTF) printing supplies. We sell consumables including DTF film, ink, adhesive powder, and maintenance accessories to individuals and businesses throughout the UK.
Orders and Pricing
All prices on our website are shown in British Pounds (GBP) and include VAT at the current UK rate of 20%, unless stated otherwise. Ex-VAT prices are also displayed where applicable.
When you place an order, you are making an offer to purchase. The order is confirmed once we send you an order confirmation email. We reserve the right to refuse or cancel an order for any reason, including stock availability, pricing errors, or suspected fraud.
While we make every effort to ensure prices are accurate, errors may occasionally occur. If we discover a pricing error on an item you've ordered, we will contact you before processing the order to confirm whether you wish to proceed at the correct price.
Payment
We accept payment via credit/debit card (through Stripe) and PayPal. Payment is taken at the time of ordering. All transactions are processed securely - we never see or store your card details.
Orders are not dispatched until payment has been received and confirmed.
Shipping
For full details on our shipping options, costs, and delivery times, please see our Shipping Policy.
Returns and Refunds
For full details on our returns process and refund policy, please see our Returns Policy.
Product Information
We make every effort to ensure that product descriptions, specifications, and images on our website are accurate and up to date. However, product images may vary slightly from the actual product due to screen settings, photography lighting, or packaging updates.
DTF printing results depend on many factors beyond the consumables themselves, including printer settings, maintenance, environment, and technique. We provide guidance through our guides and customer support, but cannot guarantee specific results as they depend on your individual setup and usage.
Intellectual Property
All content on this website - including text, images, guides, logos, and page designs - is owned by DTF Printing Technology or used with permission. You may not reproduce, distribute, or use our content for commercial purposes without written permission. Links to our guides and product pages for informational purposes are welcome.
Limitation of Liability
To the fullest extent permitted by law, DTF Printing Technology shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website, including but not limited to loss of profit, business interruption, or damage to equipment.
Our total liability for any claim relating to a purchase shall not exceed the amount you paid for the relevant order. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Website Availability
We aim to keep our website available at all times, but cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or inconvenience caused by website downtime.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also have additional rights under the Consumer Rights Act 2015, which these terms do not affect.
Changes to These Terms
We may update these terms from time to time. The updated version will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the revised terms.
Questions?
If you have any questions about these terms, please contact us.